Privacy Policy

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Last Updated: November 5, 2025

At Luleva, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://norenoir.com (the “Site”), place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you place an order.
Account Information: If you create an account, we store your login credentials and order history.
Technical Data: IP address, browser type, device information, cookies, and usage data (e.g., pages visited, time spent on site).
Communications: Messages you send us via contact forms, email, or live chat.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your account, orders, or customer support
Send promotional emails (only if you opt in)
Improve our website, products, and user experience
Comply with legal obligations and prevent fraud

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize your experience. You can manage or disable cookies through your browser settings, though this may affect site performance.

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

Print-on-Demand & Fulfillment Partners: Trusted third-party vendors (e.g., printing and shipping providers) who help fulfill your orders.
Payment Processors: Secure services like PayPal or Stripe to process transactions.
Legal Authorities: If required by law or to protect our rights, safety, or property.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure servers, access controls) to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Request data portability or restrict processing
Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of the Site constitutes acceptance of the revised policy.